Load.Me Privacy Policy


LOAD.ME PRIVACY POLICY


Updated:27 October 2018

This privacy policy reflects the ways we are dealing with information, which is considered “personal information” and is addressed to the end-users of our web-site www.load.me and apps, which located on the web-sites, www.play.google.com , www.apple.com ( the “Services”). In the text of this Privacy Policy, to avoid any doubt, the phrase "personal information" hereinafter will also include personal data as it is defined by the law of Ukraine "On Protection of Personal Data"

INFORMATION ABOUT A DATA CONTROLLER


If you have any questions about data protection, or if you have any requests concerning your personal data, we encourage you to primarily contact us and we reply to you as quickly as we can.

Information about Data Controller: Load.me LLC ( hereinafter “Company”)
Address: Kruglouniversetetska, 14, 01024, Kyiv, Ukraine
E-mail: abuse@load.me

http://load.me (hereinafter Web-site)

1. WHAT INFORMATION WE GATHER AND HOW DO WE USE IT

WHAT WE GATHER
Data you give to us:
·      Contact information (such as name, e-mail address, mobile phone)
·      Nickname
·      Profile information (such as profile photo)
·      Your messages to the Services (such as chat logs and player support tickets)
·      Other data you choose to give us (such as data to identify a lost account)


Data we gather automatically:
·      Data about your account and game progress
·      Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
·      Data about your device, such as device name and operating system, browser type and language
·      General location data
·      Precise geo-location data (GPS, in case of a location-based game)
·      Data about your use of Services, such as gameplay data and your interactions with other players inside the Service.

Cookies:
We use cookies and similar technologies to provide and personalize the Service, analyze use, target advertisements and prevent fraud.

Data we gather from our partners:
·      Data we receive if you link a third-party tool with Services (such as Facebook or Apple’s Game Center)
·      Demographic data (such as to determine the coarse location of your IP address)
·      Data from platforms that the games run on (e.g. to verify payment)
·      Data for advertising and analytics purposes, so we can provide you  better Services

HOW DO WE USE IT

To make the Services work:
·      Create accounts and allow you to play our games and use our Services
·      Operate the Services
·      Verify and confirm payments
·      Provide and deliver products and services you request
·      Send you Services-related communications

To make the Services more suitable for our users:
·      Update and develop users profiles
·      Develop and improve the Services and user experience
·      Manage our relationship with you
·      Provide social features as part of the Services
·      Customize your OnlineServices experience
·      Respond to your comments and questions and provide user support
·    Send you related information, such as updates, security alerts, and support messages
·      Enable you to communicate with other users

To show personalized advertisements:
·      Track the content you access in connection with the Services and your online behavior
·      Deliver, target and improve our advertising and the Services

To keep the Services safe and fair:
·      Analyze and monitor use of the Services and its social features
·      Moderate chats either automatically or manually
·      Take action against fraudulent or misbehaving users


WHO CAN ACCESS TO YOUR PERSONAL INFORMATION:
·      Other players and users
·      Our partners (payment systems)
·      Advertising and Social Media partners
·      Public authorities (on the basis of an official request)

HOW DO WE STORE IT
All collected information is stored on our servers in the USA and is accessed via secure connections. Our Services are global by nature and are raising, so your data can therefore be transferred to anywhere in the world, but right now it`s USA, Poland and Ukraine). We implement administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
We keep your data for as long as your account is active or as needed to provide you with Services.


WHAT YOU CAN DO WITH YOUR PERSONAL INFORMATION
·       to refuse from our e-mail`s;
·       to refuse from our targeted advertising;
·       to get a copy of your personal information in an electronic format;
·       to correct your  personal information;
·       to disable cookies in your browser settings;
·   to delete your personal information (right to erasure, right to be forgotten);
·     to deny us to share your personal information (except for legal grounds);
·       to use other rights on the statutory.

2.      AGE LIMITS
We do not  collect personal information about anyone under the age of 13. If you are under 13, please do not send any information about yourself to us, without your parents agree.

If we found that we have collected personal information about a child under age 13, we will delete that data as quickly as possible.


3. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be amended and supplemented, including when changing requirements of current legislation. In the event of significant changes to the Privacy Policy, the Company will post a message on the Web-site and specify the date of entry into force of these changes. In case of disagreement with the changes, you have the opportunity within this period to inform us in writing. If during the specified period you do not refuse to accept them in writing, it will mean that you agree with the relevant changes.