Load.Me Privacy Policy

Last Updated: 03 July 2018

 

Load.Me Privacy Policy

This privacy policy reflects the ways we are dealing with information, which is considered “personal information” and is addressed to the end-users of our apps, which located on the site www.load.me, www.play.google.com , www.apple.com

 

1.    Information about a controller

If you have any questions about data protection, or if you have any requests concerning your personal data, we encourage you to primarily contact us and we reply to you as quickly as we can.

Name of the controller: Load.me LLC
Address: Kruglouniversetetska, 14, 01024, Kyiv, Ukraine
E-mail: abuse@load.me

 

What we gather:

Data you give to us

·      Contact information (such as name and e-mail address)

·      Player name

·      Profile information (such as profile photo)

·      Your messages to the Service (such as chat logs and player support tickets)

·      Other data you choose to give us (such as data to identify a lost account)

Data we gather automatically

·      Data about your account and game progress

·      Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)

·      Data about your device, such as device name and operating system, browser type and language

·      General location data

·      Precise geo-location data (GPS, in case of a location-based game)

·      Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service.

We use cookies and similar technologies to provide and personalize the Service, analyze use, target advertisements and prevent fraud.

 

Data we gather from our partners

·      Data we receive if you link a third-party tool with the Service (such as Facebook or Apple’s Game Center)

·      Demographic data (such as to determine the coarse location of your IP address)

·      Data from platforms that the games run on (e.g. to verify payment)

·      Data for advertising and analytics purposes, so we can provide you a better Service

How do we use it:

 

To make the Service work

·      Create accounts and allow you to play our games and use our Service

·      Operate the Service

·      Verify and confirm payments

·      Provide and deliver products and services you request

·      Send you Service-related communications

To make the Service more suitable for our players

·      Update and develop player profiles

·      Develop and improve the Service and player experience

·      Manage our relationship with you

·      Provide social features as part of the Service

·      Customize your Service experience

·      Respond to your comments and questions and provide player support

·      Send you related information, such as updates, security alerts, and support messages

·      Enable you to communicate with other players

To show personalized advertisements

·      Track the content you access in connection with the Service and your online behavior

·      Deliver, target and improve our advertising and the Service

To keep the Service safe and fair

·      Analyze and monitor use of the Service and its social features

·      Moderate chats either automatically or manually

·      Take action against fraudulent or misbehaving players

To analyze, profile, and segment all collected data

With your request

 

Who can access to your personal information 

Other players and users

Our partners (payment systems)

Advertising and Social Media partners

Public authorities (on the lawful requests)

 

How do we store it 

 

All collected information is stored on our servers in the USA and is accessed via secure connections. Our Service is global by nature and are raising, so your data can therefore be transferred to anywhere in the world, but right now it`s USA, Poland and Ukraine). We implement administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

We keep your data for as long as your account is active or as needed to provide you the Service.

 

What you can do with your personal information 

- to refuse from our e-mail`s;

- to refuse from our targeted advertising;

- to get a copy of your personal information in an electronic format;

- to correct your  personal information;

- to disable cookies in your browser settings;

- to delete your personal information (right to erasure, right to be forgotten);

- to deny us to share your personal information (except for legal grounds);

- to use other rights on the statutory.

 

2.              AGE LIMITS

We do not  collect personal information about anyone under the age of 13. If you are under 13, please do not send any information about yourself to us, without your parents agree. 

If we found that we have collected personal information about a child under age 13, we will delete that data as quickly as possible.